Ensuring customer satisfaction, meeting the burgeoning demand, and still achieving cost efficiency can be quite difficult as your hire business scales.

These challenges only escalate as you try to navigate the competition while still relying on manual operations mostly.

The right rental solution, however, can put an end to several challenges faced by modern hire businesses, helping to strategise better, streamline operations, and minimise equipment downtime and transportation costs, all while meeting their bottom line and increasing their ROI.

Upgrading your rental business with a hire solution software means better asset management, reduced operational errors, decreased paper usage, and improved productivity—all successes that lead to better cost management.

Optimise asset utilisation

A hire management solution provides you with a central platform on which you can manage your inventory, track your assets, and keep an eye out for the improvements you need.

Keeping your equipment safe and available to use at all times is crucial to make sure your assets are always working at their best and you’re getting the most out of them.

With hire software helping you perform routine maintenance on time and catching breakdowns and repair needs before they happen, you can improve your asset lifecycle and save on unnecessary purchases.

Minimise errors

If your operations are disconnected with fragmented workflows, there’s a high chance of errors, and eventually, a high chance of incurring extra costs to rectify them.

A variety of different systems and a lack of proper communication among your staff—those in the office, out in the field or road, and working remotely—can lead to several operational errors, from duplicate data entry to wrong asset delivery.

Instead, a software solution can promise you:

*Mobile solutions that your staff can access from anywhere, building immediate connectivity among them

*Automated operations such as data entry and customer data collection to avoid data duplication

* Streamlined asset management that communicates the location and availability of equipment to all employees

Reduce paper usage

An innovative hire software solution promises integrated tools that streamline the processes relevant to hire documents electronically—preparing contracts, handling invoices, and capturing customer signatures for legal documents.

Replacing your paper with electronic documents means a huge reduction in cost as you will be saving on the expenses spent for paper, ink, postage, and invoice resupply. Electronic documentation also means you can save on your storage space; as your business booms, there will be zero need to invest in physical storage space.

Increase business reach with minimal costs

Trying to maintain your client relationships and manage your transactions manually isn’t the most cost-effective choice. If you want to reach customers beyond one geographical location, your teams have to spend hours trying to access them—this means you’ll need extra resources, extra labour, and consequently, extra expenses.

Replacing these manual processes with rental management software would be ideal for contemporary hire businesses. For example, more clients can access your business with an electronic booking system and manage customer data and inquiries with a CRM system.

In other words, hire businesses can witness a drastic reduction in overhead costs and better customer relationship management and depot management with automated workflows.

Improve driver productivity

Mismanaged driver routes and driver schedules are some of the most ineffective processes in hire businesses that rely on legacy systems, resulting in a drastic drop in driver productivity.

With an innovative hire management solution, businesses can automatically plan and optimise driver routes so drivers can make the best of their delivery routines. In addition, integrated telematics data tools can view drivers on a map so that jobs can be allocated when they’re on the road and new schedules can be communicated swiftly.

A mobile transport solution attached to your hire software can make this even easier for drivers, by enabling easy and instant sharing of updated routes and schedules with drivers.

By creating the perfect synergy between staff in the back office and the team on the road, your business can cater to more hire requests and deliveries, not just reducing your fuel consumption but also improving cash flow.

Use innovative solutions to achieve more with less

A fully integrated, customised hire software solution could easily be a turning point for contemporary rental businesses trying to meet the rising customer standards while navigating the new challenges in the market.

As experienced specialists in providing the best bespoke rental solutions, from design to implementation, the MCS team can help you innovate your business, ensuring a smoother transition into digitalisation.