Every contemporary company is striving to be greener and establish more eco-conscious operations—including the hire industry. This is why, today, most hire companies are going digital, eliminating the use of paper in all of their processes.
But technology like rental software can do more, beyond just reducing your carbon footprint.
While your hire company going paperless will definitely make it one of the organisations that contribute to a greener earth, you’ll also notice benefits within your business that lead to more successful and sustainable growth.
Simplify the process with electronic documentation
Electronic documentation is the first step to eliminating paper in your hire operations. That’s where rental software solutions come in with features like e-signing solutions and electronic invoicing, making it easier to shift to this new way of document processing.
With features like an e-signing solution, customers can sign and agree to a quote or contract with just a click, facilitating the ability to finalise agreements with you swiftly, while saving both time and paper.
An e-signing solution can send a document for approval and signing via your hire solution, and once signed, it’ll be redirected back to the place it’s needed in your rental software system.
Beyond electronic signatures, processing documents like invoices digitally lets you not only manage your transactions faster, but also streamlines your cash flow.
While paper-based invoicing is often error-prone, electronic invoices work faster without compromising the accuracy and efficiency of the process—guaranteeing that the right details are sent to the right people immediately.
Digital document processing even allows less tech-savvy individuals to handle operations that involve contract signing and invoice processing, making it easier for your team—even new or inexperienced members—to complete their work efficiently.
Boost your processes with higher data quality
The flow of data between different stakeholders of your hire business is faster when digital operations are implemented.
If you’re still relying on manual data processing—with countless amounts of important information stored on paper—sorting, accessing, and retrieving data is a much slower process to account for.
Whether it’s customer data, equipment lists, inbound inspections, or damage reports, your team has to wait around to access these files while also managing the fact that manually processed data is more error-prone, easily distorted and damaged.
Digitalisation takes away the continuous exchange of paperwork, ensuring a more error-free, quick, and consistent exchange of information.
This means your team can:
- Cut the cost of error rectification
- Create realistic analysis and reports
- Track specific customer requirements
- Trace past transactions and establish transparency
- Save time, space, and resources spent on data storage
- Ensure that no customer enquiry is missed or forgotten
Offer flexibility to your clients
Modern clients prefer simplified processes, and providing them with the convenience they expect can set your customer service apart from all the rest.
As technology pushes the limits of what is possible and client expectations heighten, businesses are expected to use e-documentation to streamline their operations and offer more flexible solutions.
With digitalised document processing tools, you’re reducing client wait times, providing them with coherent documents faster, while also ensuring a high level of accuracy and compliance—a feat that not only improves the reputation of your brand but also reduces the risks of lawsuits and fines.
In addition to e-documentation, mobile rental software solutions are another opportunity that hire businesses must seize on their journey to going paperless and offering flexibility to their clients.
For example, with a mobile customer relationship management platform, you can create quotes on the database whilst on the move and provide the information your clients seek anywhere, and at any time.
CRM tools also allow your teams to capture and respond to enquiries with ease, schedule calls or meetings with clients, and keep records of all activities related to customer communication to augment customer service.
By capturing information electronically—including signatures and photographic evidence—fewer disputes will also be raised, because accessing previous client interactions can help resolve any issues that arise immediately.
Go green and drive sustainable success with rental software solutions
Staying ahead of the curve and bolstering your competitive advantage is easier with an eco-conscious framework.
Going paperless to go green not only makes your business sustainable but also prepares you to face changing client needs and meet the demands of the modern world.