The event industry is one industry that never stops.

If it’s not a hoard of office events, it’s a grand wedding or music fest that needs audio-visual equipment to get the crowd going.

For businesses who rent event equipment, this means the buzz never ends.

But it can get quite overwhelming to meet the demands of your clients and keep track of every customer request on top of remembering all the deliveries promised. Especially during high-demand seasons, the lack of a digital solution to organise your tasks can make things difficult, impacting your bottom line, your profitability, and customer satisfaction.

Using event rental inventory software, hire businesses can take most of these tiring responsibilities off their team.

The result will be increased transparency and the ability to track how your assets move in and out of the warehouse, improving equipment safety, boosting customer retention, and maximising your resources.

Increase asset visibility

Having an equipment inventory management system will provide you with visibility into all the assets in your inventory as you’ll know exactly what equipment is available in your warehouse and what has been rented out.

The software enhances communication between your warehouse team and the back office. Changes to equipment availability can be immediately updated by the warehouse on your software and this information can be easily accessed on the same platform.

When a customer enquires about your equipment, you can immediately answer them and help them get started with the hiring process without the lengthy long back-and-forth with the warehouse.

Track equipment usage

The ability to track your inventory easily greatly improves the safety of your assets. Event rental inventory software backed by GPS technology alert you:

• When equipment leaves your warehouse


• When equipment reaches the site


• When equipment is brought back


 

By utilising GPS technology, you can keep tabs on your event equipment at all times, and even determine whether they’re being used beyond the agreed-upon hours or being used on unauthorised sites.

As a hire business, this gives you better control of your assets and offers you the proof to make changes to your rental fees without raising unnecessary disputes with your customers.

Enhance asset lifecycle and optimise asset usage

Due to the increased visibility mentioned above, you’ll have information about which assets require repair, what new assets you need in your inventory, and which assets are due for maintenance—enhancing the asset lifecycle.

Taking this information into account, you can make sure your assets are always in top condition, avoid understock, and ensure assets are ready to be deployed.

With inventory software features like equipment calendars, you can plan equipment utilisation and keep track of upcoming events effectively so you never miss an order.

Boost customer satisfaction

Another benefit of event rental inventory software is that you avoid over-promising and under-developing assets.

Promising to deliver certain equipment to your customer and then realising that it’s not available at your warehouse is not the best course of action to grow a good customer relationship.

Your customer service team can answer client requests without delay—even in high-demand seasons with a high number of requests—thanks to transparent equipment management and customer relationship management tools.

In addition, by making sure your inventory is ready and only promising what you’re capable of delivering, your hire business can meet client demands on time and even exceed their expectations.

Event rental inventory software ensures a satisfactory hire process

Event hire software can alleviate the pressure of multiple inventory management processes with the innovative features and tools promised. From the moment a client reaches you to the point of getting your equipment back after usage, every step will be free of hassle and chaos.

Instead, you’ll have inventory data in a central location that everyone in your business can access while making smarter and faster decisions.

As experienced partners in rental management software, MCS can help you find bespoke solutions for your business and meet the gaps in your inventory management process.