The equipment hire industry is becoming one of the most popular industries with many companies realising the benefits of renting equipment rather than making an outright purchase.

But with the burgeoning demand and heightened competition, rental companies need a solution that can manage the increasing number of operations—like a hire software solution.

The plant hire process is no different. The increased customer demands and need to ensure asset safety at all times can easily be met with an integrated plant hire software designed specifically for individual business needs.

Streamline hire operations

The most obvious benefit of investing in software for the plant hire process is that it can automate and streamline many of your operations.

Streamlined hire operations lead to:

• Processing your document faster


• Instant access to inventory details


• Managing asset delivery and collection


• Navigable dashboards with market insights


• Easily readable equipment reports and statistics

All the benefits, in turn, lead to increased productivity, accuracy, and efficiency—a hat-trick to keep your business ahead of the curve.

Increase performance visibility

Your hire software will record every single detail you need to make data-backed decisions, including equipment status, driver performance, in-office and remote staff productivity, and customer inquiries.

In addition, with access to all relevant data, your employees will have immediate access to the data they need to perform their functions. For example, your driver team can be provided immediate details about optimal hire routes so they can save time and fuel and increase their productivity while on the road.

With all the equipment availability data at hand, you can provide immediate responses to customer inquiries, securing deals faster.

Making your operations transparent increases accountability, leading to more responsible and safe operations in all your departments.

In essence, it makes sure that nothing will get missed, empowering you to have better control of your plant hire process.

Ensure equipment safety

Business sustainability in the market is built on trust and reliability; for hire businesses, this includes having a fleet that meets safety regulations, so your customers enjoy a secure service on the field.

An integrated hire management system can help you keep up to date on your equipment's safety standards by providing the necessary tools for asset management and tracking.

You can always be alert about the expiring safety certificates, scheduled maintenance and regular inventory checks that detect damage evidence to invoice customers when equipment is damaged whilst on-hire.

Optimise asset utilisation

Equipment safety doesn’t just establish you as responsible but also makes sure that you’re optimising your plant hire process.

With an integrated workshop management tool, plant rental businesses can:

• Perform routine servicing and scheduled maintenance of equipment


• Schedule asset inspection and share results records across all depots


• Record asset lifecycle history and get a complete view of rental profitability


• Create checklists to ensure servicing and maintenance is up to the standard


• Detect and manage equipment damage and recharge customers as necessary

This means ensuring your equipment is always ready to go out during client demands and isn’t confined to the workshop during the most in-demand season.

Manage customer relationships

With all your customer details—from rental transactions to conversations—stored in one management system, your staff will be able to grow lasting customer relationships.

A software that can offer this on both desktop and mobile devices is even better, as it means your sales team can work efficiently on the move and still provide stellar service to valued customers.

In addition, you can monitor all sales requests, review the reasons business is won or lost, obtain insights to improve your performance, and gain more repeat business by ensuring the messages to customers are always relevant to their needs and preferences.

Digitalising your plant hire process makes it future-proof

Responsible hire companies aspiring to sustain their success need tight control of their operations in addition to understanding the current vulnerabilities of their performance, the needs of their customers, and the best ways to utilise their assets.

As the hire industry advances, having bespoke plant hire software that can digitalise your operations can let you meet the evolving market demands. You can make your operations hassle-free with minimal effort, ensuring that you hit all the goals you need to stay afloat in the market.

With years of experience under our belt, MCS’s team of specialists promises you bespoke hire solutions that can help your plant hire business achieve sustainability in the market.