Whatever the industry you operate in, online business is not a new term anymore—in fact, it’s one of those buzzwords that attract more customers than ever, thanks to the high level of sales efficiency it brings.

But taking your business online isn’t merely limited to online shops. Instead, online business management software is a solution that not only streamlines the front end of your business but also most of the operations happening behind the scenes as well.

Whether it’s about helping your clients order equipment online, optimising your asset usage, or making sure you’re always connected better and faster with your staff on the go, online rental management software can do it all.

But above all, it helps you provide a seamless hiring experience for your clients.

Today, by deploying an online rental software solution, you can provide your customers with a speedy agreement, safe assets, and enhanced customer service.

Accelerate your contract process

Electronic signatures are taking over the world of business, owing to the enhanced security, compliance, and convenience promised. This is no different in the rental industry.

And when you have an online rental management software with an integrated e-signing solution, you can let customers sign and agree to a quote or contract with just a click of a button. Gone are the days of manual agreement processing which takes hours and requires customers to run back and forth to your main office.

Instead, you can provide convenience and speedy delivery to modern customers who prefer a faster, smoother service and let them make a formal agreement with you in a matter of minutes.

An electronic agreement will also make sure that there’s an accessible document trail of what’s expected from both parties for audit and compliance purposes.

Rent out safe and standardised assets

Rental management software is an all-in-one solution to manage your asset lifecycle. With software taking care of your asset maintenance and repair schedules, you’ll have greater visibility of your asset maintenance with all inventory details accessible in a central location.

Online platforms enable you to track each of your assets from wherever you are—you can even access them on your phone with a mobile device.

This simplifies regular inspections and tests on your inventory that make you more prepared when a service comes around, ensuring you never hire out equipment when servicing is due and enabling you to spot weak areas in your inventory before they start affecting your asset performance.

This means when your clients are on the lookout for an asset to rent, it will be ready to go out in the best condition. By making sure your assets are safe to use with regular services, checkups, and maintenance, you’ll also ensure that your customers are safe when using the hired equipment.

Streamline your customer interactions

The best way to win customer loyalty is by providing them with an enhanced experience every time they interact with you. To resonate with your clients, provide them convenience, and humanise your interactions, you must put the right amount of effort into your customer service activities.

With the right online rental management software solution, your customer service offering will be transformed in a way that increases your retention and brings more sales to you.

The trick is to provide your customers with the right support when they need it. Take, for example, an online portal. Your customers can find all the resources they need 24/7 without waiting around for a customer service officer to be ready. A solution like an online shop, on the contrary, will make it much easier for them to do business with you.

Working on your customer service means meeting the rising demands of contemporary customers. With such an online solution, you can provide them with a quality service that takes into account their needs. Consequently, you can also improve your business reputation and get more loyal customers who’d be the best brand ambassadors.

Online rental management software is an essential infrastructure for modern hire businesses

As businesses aspire to move forward and scale with sustainable solutions, an online solution is one of the most timely and fitting assets you can invest in.

As experienced rental software providers, this is what MCS does best. We help you figure out the best online solutions that give your business the competitive edge it needs in the modern marketplace.