With a $2.7 Billion market size, the construction machinery and operator hire industry is booming.

Whether you have a customer who’s complaining that they hired the wrong trencher or you just realised that you have to carry out maintenance on your equipment, there are many challenges that any plant hire business will face.

Having the best plant hire software can help you overcome these challenges and more, especially since many are moving away from purchasing their construction equipment and hiring equipment from vendors.

Contemporary hire businesses are looking to get the best value for money and with the world transforming to an increasingly digitalised landscape, plant hire businesses must take the leap and gain the competitive advantage they need.

There are many reasons why plant hire software can make your business a success. Any of these reasons can justifiably give your customers a positive experience with your company and help you retain your valuable clients with state-of-the-art hire software.

Maintain your everyday plant hire processes effectively

The best plant hire software is often designed specifically for the plant hire industry. This gives you the confidence that the hire software that you’re using is capable of streamlining your daily hire processes.

Your business will have the visibility it needs to ensure that your daily activities are carried out without any lapses where certain tasks are overlooked or missed. The needs of your customers will also be met as you will have complete control over your hire operations with real-time reports on equipment availability and utilisation.

The best plant hire software gives you the freedom to:

• Transform quotations into contracts seamlessly


• Manage collections, deliveries, exchanges, and inter-depot transfers


• Obtain immediate access to equipment availability, utilisation reports, and other analytics



 

Ensure that your hire equipment is suitable for hire

Construction machinery and equipment are high-value items and any responsible hire company must ensure that they are well-maintained and safe to use.

Having an all-in-one hire management system gives you control over every aspect of your hire business. From scheduled maintenance and being ahead of expiring safety certificates to capturing evidence of damage and invoicing customers for damages caused to equipment while they were on hire, there are many advantages of investing in plant hire software.

With the entire hire industry advancing, it’s important to keep up and be able to share information electronically to improve cross-depot communication without relying on paper-based documentation.

Plant software that tracks costs and income from equipment acquisition to disposal makes your operations easier since you can uncover the real value and profitability of every asset.

With the right plant software, you can also:

• Have an overview of equipment damage and invoice your customer


• Create checklists to ensure that maintenance and services are carried out on time


• Share inspection records and other information across all depots



 

Manage your relationships with customers

Your ability to provide your customers with the information they need, when they need it, is important to keep them happy and satisfied. With a system that can manage these transactions and information, your employees can go the extra mile for your customers no matter where they are.

Having plant hire software with powerful customer relationship management (CRM) is key and with the best software available on both desktop and mobile devices, your team can work efficiently and give your customers the best service possible.

The best plant hire software will have inbuilt CRM that can:

• Record interactions with your clients and customers


• Handle sales inquiries and create tasks for others to carry out


• View the business sales pipeline and analyse reasons for lost business



 

The best plant hire software can give your business a head start

The market for hire businesses is on the rise and with the adoption of technology and new ways of working, the industry must adjust accordingly to stay relevant and competitive.

An experienced partner like MCS, which has helped many hire businesses, is in the perfect position to add value to your business with the plant hire software you need to have complete control of your hire operations.