MCS CounterSign

Go paperless with a 3-step digital signature process.

Enhanced transaction processing

Revitalise your hire process with MCS CounterSign, making document handling easier, faster and efficient.

Efficiency

Faster hire process

Thanks to the enhanced user-friendliness of the software and the swift processing of documents, transactions are completed faster.

Eco-friendly

Reduce your carbon footprint

Reduce paper wastage and establish more
eco-conscious operations. Transform your company into a sustainable business.

Convenience

Things made easier for your team

Make your hire counter a paperless zone, making the hiring process as efficient, and streamlined, as possible.

More about MCS CounterSign

CounterSign allows hire companies to use digital signatures at the counter and remove the need for paper in the rental process.

Here’s how it works:

Customers who come to your hire business can sign contracts and rental agreements electronically on a tablet

The MCS-rm rental software will link those signed documents to the relevant document

A PDF copy of the customer's signed paper will be emailed to them immediately after

With CounterSign running your document authentication, you can reduce your hire company's carbon footprint and end the hassle of sorting through stacks of paper every day!

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Additional features

Increases security of your legal documents

Digital signatures are difficult to forge which makes them more secure than handwritten signatures and easier to verify. Digitally signing your contracts and quotes also means you can easily detect even minor alterations and adjustments, making them safer than wet signatures that are easily tampered with.

Increase efficiency and consistency

By digitising your documents, you increase the consistency of your operations. You'll be minimising human errors—like delivering the wrong equipment or communication errors—while improving your customers' experience with coherent documents. Additionally, this also reduces wait time during hiring or any cost incurred for error rectification

Higher accuracy and compliance

Following regulatory compliance, rules are vital for every business transaction. By ensuring that your documents are intact using CounterSign, you can ensure a high level of accuracy and compliance in your operations and successfully avoid lawsuits and fines. Tracking paper documents to adhere to compliance issues may pose problems if you’re audited.

Counter the hassle with CounterSign

Reduce additional costs

Reduce your customer wait time

Make your business more eco-friendly

Eliminate the risk of human errors

Increase the efficiency of the hire process

Make it easy to retrieve documents in future

Eliminate unnecessary paper at the hire counter

Improve communication with your customers

Explore our hire software solution

Some key features within MCS-rm rental software to enhance your business.

Customer Relationship Management (CRM)

Manage your sales pipeline activity from enquiry through to final order. Undertake pro-active marketing campaigns to nurture your key client and prospect relationships.
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Workshop

Ensure your hire equipment is certified and fit for hire. Keep accurate service records, plan regular maintenance and manage accidental equipment damage and loss.
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Purchasing

Keep tight control of your expenditure on hire fleet, stock, spares and rehires and manage your preferred suppliers all in one easy to use system.
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MCS Dashboards & Business Intelligence

Gain meaningful insight into your rental data to help you analyse your strengths, weaknesses and understand changing hire trends to ensure you make the right strategic decisions for your rental business.
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Electronic Trading

Send and receive customer, supplier and financial documents electronically for a labour-free solution to your paperwork processes.
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Document Management

Go paperless and switch to electronic document storage to improve document retrieval times, reduce file storage space and revolutionise your customer service.
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Smart Alerts

Receive customised proactive alerts so you can address issues the moment they arise ensuring that the highest standards are consistently met.
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MCS-rm Resource Planner

Enhance the visibility and utilisation of your internal resources ensuring appropriately qualified staff are allocated to the right tasks.
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MCS Online Shop

Offer your customers and prospects a convenient way to create rental reservations anytime and anywhere opening up new markets and increasing your revenue streams.
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MCS Customer Portal

Drive customer loyalty whilst enhancing brand awareness using a personalised Customer Portal allowing your clients to self-serve the information they need 24/7.
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MCS Telematics Hub

Say hello to full visibility of your telematics data. From stolen asset recovery to increased revenue, you’ll be able to take huge steps towards greater efficiency and improved productivity of your hire fleet.
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Mobile Rental Tools

Empower your workforce with our rental software mobile apps for your sales, transport, workshop and warehouse teams creating a paper-free process. With the ability to work both on-or-offline and gather real-time information from your workers on the move, you will become more responsive and consistently deliver on your promises.

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RM Mobile

Manage your rental business wherever you are with everything you need all on the one device, helping you reach new heights of productivity.
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CRM Mobile

Make your on-site client meetings more productive and access important customer information so you never miss an opportunity when on the move.
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Transport Mobile

The paperless way to manage your transport logistics with optimised routes and real-time status updates from drivers in the field.
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Picking Mobile

Empower your warehouse staff with MCS Picking Mobile to accelerate the picking of equipment for your rental bookings, increasing the productivity of your workforce.
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Workshop Mobile

Streamline and manage your maintenance activity with an app to provide engineers with a paperless workflow and provide your back office with instant real-time information from their job status updates.
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Online Shop

Offer your customers and prospects a convenient way to create rental reservations anytime and anywhere opening up new markets and increasing your revenue streams.

Learn more about our Online Shop

Customer Portal

Drive customer loyalty whilst enhancing brand awareness using a personalised Customer Portal allowing your clients to self-serve the information they need 24/7.

Learn more about our Customer Portal

Cloud Rental Solutions

Concentrate on running your rental company, safe in the knowledge that your hire business is always protected, your data is secure and your IT infrastructure is managed by professionals.

Learn more about our Cloud Solutions

At a glance

Secure, easy access to your hire data from any location
Free your in-house IT resources and reap cost efficiencies
Fixed monthly fee
Protection for your vital business data
Fast implementation
A hire software solution that is scalable
Ready access to experienced IT support consultants