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Keeping your equipment certified and fit for hire
Reliability
With Workshop, you can provide excellent customer service whilst protecting your company's reputation as a supplier of reliable and safe equipment. You can set equipment maintenance plans or even be prompted whenever routine maintenance or PAT tests are due.
Communication
With full access to your entire equipment workshop history at your fingertips, you can instantly share information across all your depots. With an essential audit trail of who did what and when, you'll be able to prove that you performed essential maintenance tasks in the event of an accident.
Future
Identify your most reliable, trouble-free assets so you can make better judgements on which machines to target for future investment. You can even review the asset's lifecycle to see the big picture of your true return on investment.
If a generator fails at a festival, our reputation is on the line. Through the Workshop module, staff can schedule proactive maintenance alerts so the generators are serviced regularly and kept in prime condition. John F Hunt
If a generator fails at a festival, our reputation is on the line. Through the Workshop module, staff can schedule proactive maintenance alerts so the generators are serviced regularly and kept in prime condition.
John F Hunt
You can prevent costly on-site equipment breakdowns by having a well maintained and serviced equipment rental fleet. MCS-rm software reminds you whenever you need to perform your routine maintenance tasks so you never forget. MCS-rm can help you:
When your rental equipment is damaged, your technicians can record the nature of the damage and capture evidence so that you can recover costs from your customers at fault:
Repair your own rental assets as well as your customers' equipment. Keep organised and on track with everything your technician needs to do from inspection through to final fix and invoice. Oversee your engineers' daily activities and help improve productivity whilst maintaining fast equipment turnaround times. Workshop can help you:
Some key features within MCS-rm hire software to enhance your business.
Manage your sales pipeline activity from enquiry through to final order. Undertake pro-active marketing campaigns to nurture your key client and prospect relationships. CRM >
Ensure your equipment is certified and fit for hire. Keep accurate service records, plan regular maintenance and manage accidental equipment damage and loss. Workshop >
Keep tight control of your expenditure on hire fleet, stock, spares and rehires and manage your preferred suppliers all in one easy to use rental system. Purchasing >
Gain meaningful insight into your rental data to help you analyse your strengths, weaknesses and understand changing business trends to ensure you make the right strategic decisions. Reporting, Dashboards & Business Intelligence >
Send and receive customer, supplier and financial documents electronically for a labour-free solution to your paperwork processes. Electronic Trading >
Go paperless and switch to electronic document storage to improve document retrieval times, reduce file storage space and revolutionise your customer service. Document Management >
Receive customised proactive alerts so you can address issues the moment they arise ensuring that the highest standards are consistently met. Smart Alerts >
Enhance the visibility and utilisation of your internal resources ensuring appropriately qualified staff are allocated to the right tasks. Resource Planner >
Drive customer loyalty whilst enhancing brand awareness using the Online Portal, allowing your customers to quickly place orders and self-serve the information they need from you 24/7. Online Portal >
Say hello to full visibility of your telematics data. From stolen asset recovery to increased revenue, you’ll be able to take huge steps towards greater efficiency and improved productivity of your hire fleet. Telematics Hub >
Transform your hire quotes and contracts with MCS E-Sign, letting your customers easily sign documents at the click of a button. E-Sign >
View our mobile solutions
Manage your rental business wherever you are with everything you need all on the one device, helping you reach new heights of productivity. RM Web >
Make your on-site client meetings more productive and access important customer information so you never miss an opportunity when on the move. CRM Web >
Empower your warehouse staff with MCS Picking to accelerate the picking of equipment for your rental bookings, increasing the productivity of your workforce. Picking >
The paperless way to manage your transport logistics with optimised routes and real-time status updates from drivers in the field. Transport Mobile >
Streamline and manage your maintenance activity with an app to provide engineers with a paperless workflow and provide your back office with instant real-time information from their job status updates. Workshop Mobile >
Learn more about our Cloud Solutions
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