Webinar
Overcoming Rental Challenges - Increasing Customer Satisfaction in Rental
Presenters: Guy van der Knaap & Diane Banister
In a competitive marketplace, one of the most important things to make you stand out against the rest, is your customer service. Sign up for our next webinar to find out how you can improve your customer satisfaction with the power of training and software solutions combined. In this 30 minute webinar, we’ll be discussing:
- Trends in service
- Rent and repeat and the difference customer satisfaction makes
- How to achieve good service in rental
- What to do when things go wrong
- And how to measure customer satisfaction