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MCS-rm saves time and increases efficiency for Harran
Customer Profile Industry: Offshore Logistical Operations www.harran.co.uk
As Harran’s rental business grew, the unique complexities of the offshore operation began to put pressure on its previous rental management system based on ad hoc spreadsheets and Word documents.
After looking at several offerings, Harran opted for MCS-rm as it is easy to use and offered functionality that could be tailored to suit its individual requirements. With MCS-rm also being Windows-based, it also meant that there is scalability for future expansion.
Tailored Standard Forms The offshore business has a lot of statutory documentation such as dangerous goods certificates and offshore cargo summaries that must accompany each delivery. One of the key benefits of MCS-rm is the ability to tailor standard forms within the system to include additional information in different formats that meet these documentation requirements.
The offshore business has a lot of statutory documentation such as dangerous goods certificates and offshore cargo summaries that must accompany each delivery. One of the key benefits of MCS-rm is the ability to tailor standard forms within the system to include additional information in different formats that meet these documentation requirements.
Asset Management With all our tanks and spare parts individually itemized and identified on the system, we are achieving much better management of our assets with MCS-rm and our accounting procedures are much more convenient and efficient.
With all our tanks and spare parts individually itemized and identified on the system, we are achieving much better management of our assets with MCS-rm and our accounting procedures are much more convenient and efficient.
Consistent Business Processes With our manual system, we had a situation where tanks that were thought to be out on rental were charged to a customer when they should have been taken off rental long before. We had to credit the customer thousands of pounds as a result, which was unprofessional and bad for customer relations. With MCS-rm, mistakes like that can no longer happen.
With our manual system, we had a situation where tanks that were thought to be out on rental were charged to a customer when they should have been taken off rental long before. We had to credit the customer thousands of pounds as a result, which was unprofessional and bad for customer relations. With MCS-rm, mistakes like that can no longer happen.
MCS Support The support of MCS and our relationship with its people has been excellent and we look forward to a productive future with them.
The support of MCS and our relationship with its people has been excellent and we look forward to a productive future with them.
Since using MCS-rm, Harran has been able to:
We really benefited from their expertise in adapting some parts of the software so it matched the exact requirements of our very niche offshore logistical operation. Harran
We really benefited from their expertise in adapting some parts of the software so it matched the exact requirements of our very niche offshore logistical operation.
Harran
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