Crane and Operated Plant Hire Software

Efficiency

Managing your team and operators with a timesheet mobile app

Make life easier with more straightforward planning and give your operators the ability to submit and manage their timesheets on a mobile app, removing the manual processes of dealing with paper timesheets. With full visibility of your team and assets in the same place, you can seamlessly plan your jobs more efficiently and improve your customer service whilst being confident that you can always fulfil your promises.

With MCS equipment rental software, your crane hire business can:

Streamline the submission and management of operator timesheets from a mobile app for simple time management and quick production of invoices.
Use the resource planner to accurately plan and allocate equipment and operators to each job.
Gain access to operator and equipment availability, utilisation reports, and statistics.

Customer Relationships

Improve your customer service

Customer service is more important than ever with competition amongst crane rental companies increasing. With an integrated CRM solution, it's easier than ever to gain more repeat business by ensuring your conversations are always relevant to your customers' needs. With all your customers' rental transactions and conversations stored together in one rental management solution, all your staff will be able to go that extra mile!

The MCS CRM solution is available on any device, meaning you can empower your team to provide excellent customer service, even when they're on the move.

Another key to success is having the ability to monitor sales requests from start to finish and review the reasons why business was won or lost. With intelligent reporting and dashboards, you can quickly and easily monitor the performance of your sales teams and depots, helping you to drive revenue growth.

With MCS crane rental software and our inbuilt CRM you can:

Record site visits, site surveys, photographs and interactions with your prospects and customers.
See all of your rental contracts in one place so that you can identify potential issues or customers that you've not heard from in a while.
Improve the productivity of your sales team by empowering them with CRM on their mobile devices.
Handle sales enquiries efficiently and schedule actions for team members to complete.
See your new business sales pipeline and analyse lost business reasons to retain more customers.
Seamlessly convert your quotations to contracts.

Ensure your equipment is fit for hire & maximise utilisation

Safety is extremely important in the crane rental industry. MCS crane management solutions help you to keep tight control of all your high-value crane and operated plant equipment ensuring that they are always well maintained and safe to use.

With the MCS workshop feature, your rental process will be slicker than ever. You’ll never lose sight of expiring safety certificates, scheduled maintenance or forget to capture damage evidence to invoice customers when equipment is damaged whilst on-hire. You can even take advantage of asset tracking information to help you understand your true equipment usage so that you can accurately service your crane and plant equipment when needed.

As the equipment rental industry develops, the ability to electronically share your equipment inspection records is vital in order to improve cross-depot communication and increase productivity by eliminating the time-consuming paper chase. Track costs and income from equipment acquisition through to disposal so you know the true value and profitability of each and every asset.

With MCS operated plant & crane rental software you can:

Manage equipment scheduled maintenance to keep your assets certified and safe to use.
Maximise utilisation by ensuring your equipment is always fit for hire.
Share equipment inspection records across all your depots.
Keep track of your operator's qualifications to ensure they are certified.
Execute seamless fleet management with the MCS resource planning tool.
Have a clear overview of your equipment and rental operation with simple inventory management.
Record equipment lifecycle history with all income and costs incurred for a full picture of its profitability.