Productivity

Effectively manage your event hire processes

Streamline your rental processes from quotes through to contracts and invoices. Provide full visibility of what needs to be done each day so that nothing gets missed and your customers’ needs are met. You will always have real-time reports on equipment availability and utilisation to keep you in control of your hire operation.

With MCS-rm event hire software you can:

Visualise your equipment in a calendar, checking availability and forward planning your events.
Set up a group of items and related accessories to hire out as as a ‘kit’ including prompts to upsell consumables.
Manage deliveries, collections, exchanges.
Understand true profitability of your projects by tracking all costs and revenue and to accurately price future projects.

Planning

Efficient Resource Planning & Crewing

Book the right resource, organise your crewing and rigging requirements matching the skillsets and qualifications to each job. Keep your technicians’ qualifications valid and be alerted to expiry dates.

With MCS-rm hire software you can:

See all your staff, sub-contractors, crew members or vehicles as resources and their qualifications or attributes in one place.
Allocate tasks to your resources within your rental contract or works order.
Instantly be aware of any resource clashes, shortfalls and underqualified staff.

CRM

Manage your customer relationships

Gain more repeat business by ensuring your conversations are relevant to your customers' needs. With all your customers' rental transactions and conversations stored together in one rental management solution, all your staff will be able go that extra mile!

Monitor all your sales requests from start to finish and review the reasons why business was won or lost. Be better able to monitor the performance of your sales teams and depots and drive revenue growth.

With MCS-rm and our inbuilt CRM you can:

Record site visits and interactions with your prospects and clients.
Handle sales enquiries and schedule actions for others to complete.
See your new business sales pipeline and analyse lost business reasons.

I chose MCS-rm to run our hire operation because it had all the functionality we needed and much more. It was intuitive to use and would save me valuable time because training people on the system was simple.
Gower Event Management Services (GEMS)