Ultimate organisation

Go paperless and switch to electronic document storage to improve document retrieval times, reduce file storage space and revolutionise your customer service.

invoicing

Exceptional Communication

Share electronic documents from any depot location making documents accessible by staff wherever they are, so you can provide your customers with documentation and information at the click of a button.

Paperless processes

Maintain a tidy workplace

Less paperwork leads to a more eco-friendly, professional, tidy office space with reduced costs and wastage. With such quick and easy access to clearly filed documentation, staff productivity will also be improved.

Legal compliance

Keeping Yourself Covered

Store all your legal documents securely and keep track of all equipment insurance and certifications. You can even record signed for delivery, collection and servicing receipts all in one place. Barcode scanning will automatically link crucial documents to the correct contracts.

Storing information electronically cuts down on expensive filing cabinet space too, and makes it much quicker for all parties to find relevant information.

Pluscrates

Additional features

Electronically sharing documents

By providing staff access to documents, customer queries can be resolved quickly and efficiently providing exceptional customer service. With electronically stored documents you can:

  • Email equipment documents directly to your clients when requested including certificates, specifications and operating instructions.
  • Share your electronically signed Proof of Deliveries securely online with your customers on the Customer Portal.
  • Share documents with staff whilst they are on the road travelling to a client site, using MCS Mobile apps.
  • Send prompt copies of invoices to reduce invoice query time.
  • Send documents via email.

Barcoded and non-barcoded documents

All documents can be electronically scanned and filed in MCS-rm for instant and accurate retrieval on demand. When scanned, barcoded documents identify the relevant MCS-rm contract number which they refer to and the system files them automatically, allowing them to also be batch scanned to save you time. With electronically scanned documents you can:

  • Upload Proof of Delivery, Collection and Servicing receipts
  • Manually file non-barcoded documents
  • Allocate document types to help locate the files easily
  • Scan in handwritten notes and photographs

Document categorisation and filing

With Document Management, you are able to store a variety of document types and files, from business critical documents to notes made by your staff on the road. This means you will have a central electronic storage space for all documents, making them easy to locate when needed, and they can also be backed up on the network. These include:

  • Purchase Orders
  • Invoices
  • Insurance documentation
  • Damage evidence and notifications
  • Equipment Certifications
  • Operation instructions
  • Workshop Checklists
  • And lots more...

Explore our software solution

Some key features within MCS-rm rental software to enhance your business.

MCS CRM

Customer Relationship Management (CRM)

Manage your sales pipeline activity from enquiry through to final order. Undertake pro-active marketing campaigns to nurture your key client and prospect relationships.
CRM >

MCS workshop

Workshop

Ensure your equipment is certified and fit for hire. Keep accurate service records, plan regular maintenance and manage accidental equipment damage and loss.
Workshop >

mcs purchasing

Purchasing

Keep tight control of your expenditure on hire fleet, stock, spares and rehires and manage your preferred suppliers all in one easy to use system.
Purchasing >

dashboards

Dashboards & Business Intelligence

Gain meaningful insight into your rental data to help you analyse your strengths, weaknesses and understand changing business trends to ensure you make the right strategic decisions.
Reporting >

electronic trading

Electronic Trading

Send and receive customer, supplier and financial documents electronically for a labour-free solution to your paperwork processes.
Electronic Trading >

documentmanagement

Document Management

Go paperless and switch to electronic document storage to improve document retrieval times, reduce file storage space and revolutionise your customer service.
Document Management >

smartalerts

Smart Alerts

Receive customised proactive alerts so you can address issues the moment they arise ensuring that the highest standards are consistently met.
Smart Alerts >

resourceplanner

Resource Planner

Enhance the visibility and utilisation of your internal resources ensuring appropriately qualified staff are allocated to the right tasks.
Resource Planner >

onlineportal

Online Portal

Drive customer loyalty whilst enhancing brand awareness using the Online Portal, allowing your customers to quickly place orders and self-serve the information they need from you 24/7.
Online Portal >

telematics hub

MCS Telematics Hub

Say hello to full visibility of your telematics data. From stolen asset recovery to increased revenue, you’ll be able to take huge steps towards greater efficiency and improved productivity of your hire fleet.
MCS Telematics Hub >

e-sign digital document signing

MCS E-Sign

Transform your hire quotes and contracts with MCS E-Sign, letting your customers easily sign documents at the click of a button.
MCS E-Sign >

mobile tools

Mobile tools

Empower your workforce with our mobile apps for your sales, transport, workshop and warehouse teams creating a paper-free process. With the ability to work both on-or-offline and gather real-time information from your workers on the move, you will become more responsive and consistently deliver on your promises.

Mobile Solutions >

MCS RM Mobile

RM Mobile

Manage your rental business wherever you are with everything you need all on the one device, helping you reach new heights of productivity.
RM Mobile >

MCS CRM Mobile

CRM Mobile

Make your on-site client meetings more productive and access important customer information so you never miss an opportunity when on the move.
CRM Mobile >

MCS Transport Mobile

Transport Mobile

The paperless way to manage your transport logistics with optimised routes and real-time status updates from drivers in the field.
Transport Mobile >

MCS Picking Mobile

Picking Mobile

Empower your warehouse staff with MCS Picking Mobile to accelerate the picking of equipment for your rental bookings, increasing the productivity of your workforce.
Picking Mobile >

MCS Workshop Mobile

Workshop Mobile

Streamline and manage your maintenance activity with an app to provide engineers with a paperless workflow and provide your back office with instant real-time information from their job status updates.
Workshop Mobile >

Utilisation

Cloud Solutions

Concentrate on running your rental company safe in the knowledge that your business is always protected, your data is secure and your IT infrastructure is managed by professionals.

Learn more about our Cloud Solutions

At a glance

  • Free your in-house IT resources and reap cost efficiencies
  • Fixed monthly fee
  • Protection for your vital business data
  • Fast implementation
  • A solution that is scalable
  • Data independence via an internet connection
  • Ready access to experienced IT support consultant

Get in touch

To discover how MCS-rm can empower your business, call us on +44 (0)1628 828000 or use our enquiry form.

Enquiry form