Toilet Servicing

Simply manage your toilet servicing

Whether it’s your own or your customers’ portable toilets, service them with ease. With MCS-rm, you can create optimised routes for your drivers to get them to site as efficiently as possible, add ad-hoc jobs to driver schedules to include any last minute new jobs or changes and capture digital signatures to minimise any queries further down the line.

With MCS-rm rental software you can:

Efficiently manage toilet deliveries, collections, servicing and exchanges with mobile route planning.
Use a drag and drop feature to allocate drivers to optimised routes.
Digitally create waste transfer notes after servicing your customers' toilets.
Collect digital signatures as proof of delivery or service with the Transport Mobile app.

Productivity

Streamline your portable toilet rental processes

In MCS Rental Software, you will get full visibility of what needs to be completed each day so that your customers are not forgotten and no key processes get missed. With the power of real-time reports, you can keep track of equipment availability and utilisation so that you stay in full control.

With MCS portable toilet software you can:

Seamlessly convert quotes to contracts.
View live availability so that you can better plan for the future.
Use barcode scanning for fast data processing of toilets for your bookings, quotes, item returns and toilet servicing.
Get instant access to utilisation reports and management statistics.

CRM

Improving customer relationships

With a CRM in place, all of your customer conversations and transactions are stored in one place. One central management system with an integrated CRM, means that you will be able to go that extra mile for your customers, by having all their history to hand.

A CRM also means that you can monitor your sales and contracts from beginning to end and get a better idea as to why you lost or won business. Monitoring the performance of your sales teams and depots means that you can drive revenue growth.

With MCS-rm and its integrated CRM you can:

Record site visits and interactions with your prospects and clients in one place.
Handle incoming enquiries and schedule actions for your team to complete.
See your new business pipeline and analyse your lost business.

Using MCS-rm as our rental management system has meant that we can increase the level of customer service we provide, enabling us to work with our customers in ways that our competitors cannot.
Challenger Site Services