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Instant notifications and critical alerts customised for your rental business processes
Customised critical alerts
Simply set and forget! Be the first to know of any non-compliance issues with your company procedures. You will receive an alert by email or SMS as soon as your exception occurs rather than finding out when it is too late.
Data capturing
Always capture the right data consistently in your preferred format with prompts for data corrections at the point of entry. These simple on-screen prompts mean you can rectify data issues immediately.
Procedures
Investigate exceptions immediately and fine tune your unique operational procedures so that you can be proactive in addressing issues and be fully aware of any non-conformities arising.
These proactive business alerts are a very useful tool to help us ‘work smarter’. At the moment, we are using them to flag up any exceptions. For instance, if our hire controllers enter an incorrect price, this will be spotted instantly, rather than only coming to light in a report at a later date. Nixon Hire
These proactive business alerts are a very useful tool to help us ‘work smarter’. At the moment, we are using them to flag up any exceptions. For instance, if our hire controllers enter an incorrect price, this will be spotted instantly, rather than only coming to light in a report at a later date.
Nixon Hire
Ensure that your users enter data in your preferred format or that certain information is always captured. For example, you could:
Define your own specific scenarios that you want to monitor and let Smart Alerts do the rest! Your data is consistently monitored behind the scenes and only when that scenario is met, will an alert be sent out by email or SMS. An email will contain details for further analysis. Our Smart Alerts have been used to spot:
Some key features within MCS-rm rental software to enhance your business.
Manage your sales pipeline activity from enquiry through to final order. Undertake pro-active marketing campaigns to nurture your key client and prospect relationships. CRM >
Ensure your equipment is certified and fit for hire. Keep accurate service records, plan regular maintenance and manage accidental equipment damage and loss. Workshop >
Keep tight control of your expenditure on hire fleet, stock, spares and rehires and manage your preferred suppliers all in one easy to use system. Purchasing >
Gain meaningful insight into your rental data to help you analyse your strengths, weaknesses and understand changing business trends to ensure you make the right strategic decisions. Reporting >
Send and receive customer, supplier and financial documents electronically for a labour-free solution to your paperwork processes. Electronic Trading >
Go paperless and switch to electronic document storage to improve document retrieval times, reduce file storage space and revolutionise your customer service. Document Management >
Receive customised proactive alerts so you can address issues the moment they arise ensuring that the highest standards are consistently met. Smart Alerts >
Enhance the visibility and utilisation of your internal resources ensuring appropriately qualified staff are allocated to the right tasks. Resource Planner >
Drive customer loyalty whilst enhancing brand awareness using the Online Portal, allowing your customers to quickly place orders and self-serve the information they need from you 24/7. Online Portal >
Say hello to full visibility of your telematics data. From stolen asset recovery to increased revenue, you’ll be able to take huge steps towards greater efficiency and improved productivity of your hire fleet. MCS Telematics Hub >
Transform your hire quotes and contracts with MCS E-Sign, letting your customers easily sign documents at the click of a button. MCS E-Sign >
Mobile Solutions >
Manage your rental business wherever you are with everything you need all on the one device, helping you reach new heights of productivity. RM Mobile >
Make your on-site client meetings more productive and access important customer information so you never miss an opportunity when on the move. CRM Mobile >
The paperless way to manage your transport logistics with optimised routes and real-time status updates from drivers in the field. Transport Mobile >
Empower your warehouse staff with MCS Picking Mobile to accelerate the picking of equipment for your rental bookings, increasing the productivity of your workforce. Picking Mobile >
Streamline and manage your maintenance activity with an app to provide engineers with a paperless workflow and provide your back office with instant real-time information from their job status updates. Workshop Mobile >
Learn more about our Cloud Solutions
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